Account and membership
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Read the membership terms →NonoNotes Support
Find quick answers about Sign in with Apple, membership, inviting friends, cloud backup, and file imports, or send feedback right from the app
Find help with signing in, upgrading, canceling a subscription, or deleting your account
Read the membership terms →Start here to manage cloud backup, disconnect a service, or delete cloud copies
Learn about cloud backup →NonoNotes can import PDF, Office, TXT, images, Goodnotes, Notability, and NonoBackup files, and export notes or PDFs
See important details →Sign in to send a problem or suggestion from the app, with replies sent to the email linked to your account
See how to submit →Frequently Asked Questions
No. Core note-taking in Nono Starter works without signing in. Sign in with Apple is required to purchase, restore, or manage Nono Unlimited, join the invite program, and submit feedback in the app.
Nono Starter is free for up to 25 notes and 5 pages per notebook. Nono Unlimited provides unlimited notes and pages and unlocks additional themes, Goodnotes and Notability imports, advanced image tools, custom fonts, expanded white-noise controls, PDF page margins, 900 DPI and PNG export, and optional cloud backup. Monthly and yearly prices for your region are shown before purchase.
Apple manages subscriptions, so you can cancel in Apple subscription settings. You can permanently delete a Nono account from Account & Membership in the app. Deleting an account, signing out, or uninstalling does not cancel a subscription or automatically delete notes on your device or files in a connected cloud drive.
Uninstalling the app also removes content stored locally on the device. Export important notes or complete a cloud backup first, then confirm that the files are present and accessible in your drive.
Open NonoNotes Settings and select Automatic Backup, then turn automatic backup off or remove the current provider. After disconnection, NonoNotes stops accessing that drive but does not automatically delete files already uploaded.
Disconnect the provider in NonoNotes, delete the NonoNotes folder or backup files in Google Drive, OneDrive, or Baidu Netdisk, and, if desired, revoke NonoNotes in the provider’s connected-app settings
NonoNotes supports PDF, Word, PowerPoint, Excel, TXT, images, Goodnotes, Notability, and NonoBackup files. Complex files may look slightly different after import, so keep the original file for important documents.
Share your code from Account & Membership › Invite Friends, Earn Membership. When a friend enters it within 3 days of registering and the invitation is confirmed, you each receive 1 month of membership. You each receive another month after that friend completes their first eligible membership purchase. There is no invitation limit; see the app for full eligibility and reward timing.
Open Settings › Help › Submit Feedback, sign in, choose a category, and add a title or description. The app includes its version, device model, system version, language, and region to help us understand the issue; replies are sent to the email linked to your account. Never include a password or unrelated private notes.
Please write in English or Chinese and avoid sending unnecessary sensitive information
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